FAQ

Our bike mats are 96 3/4 inches by 36 1/2 inches.

Your LAUNCHMAT will gradually regain an retain its flat state. This could take up to 72 hours, depending on the environmental conditions.

Depending on the degree of cleaning required they can be vacuumed or pressure washed.

For stubborn stains apply warm water (not HOT) and carpet cleaning solution.

Shipping is FREE for orders destined within CONUS.

Alaska, Hawaii, APO, FPO US Military addresses will have a surcharge reflected during the checkout process.

For shipping to Canada and International destinations please use the checkout process to see the shipping rates as they vary depending on destination.

We do our best to ship orders the same day we receive them, but please allow 1-3 business days for shipping.

Items in new, unopened and unused condition can be returned within 30 days and will be subjected to a restocking fee.

We do NOT charge restocking fees for returns of defective products. If you have received the wrong product or it doesn’t match what was shown on our site or we have made some other shipping error, there will be NO restocking fee and NO charge for a return label, provided the item is within its return policy period.

Please note that opened/used mats cannot be returned.